KIREAJI Return Policy

KIREAJI prioritizes customer satisfaction and has established the following return policy:

  • 1. Return Period

    Returns are accepted within 7 days of product receipt.

  • 2. Return Conditions

    Products must be unused, in their original condition, and include the original packaging.

  • 3. Return Procedure

    • Submit a request using our return form.
    • Include the original shipping invoice with the return.

  • 4. Refund Method

    Refunds will be processed according to the original payment method once the returned product is confirmed.

  • 5. Return Shipping Fees

    We cover the shipping fees for defective or incorrect items; otherwise, customers are responsible for shipping costs.

  • 6. Return Confirmation

    • Returned items will be verified within 3 business days of arrival at our warehouse.
    • Refunds will be processed within 5-10 business days after verification.

Return form