KIREAJI Return Policy

  • At KIREAJI, each product is crafted with care—and we want you to feel the same confidence in our service.
    Should you need to return an item, we invite you to review the policy below to ensure a smooth and respectful process.

  • 1. Return Period

    Returns are accepted within 7 days of receiving the item.
    If more than 7 days have passed, we regret that we may not be able to accept the return.

  • 2. Return Conditions

    To be eligible for a return, items must be unused, in their original condition, and include all original packaging and accessories.

  • 3. Return Procedure

    Please initiate your return request by completing our [Return Request Form].
    Be sure to include the original shipping invoice inside the return package.
    Our team will review your request and provide further instructions.

  • 4. Refund Method

    Once we have received and inspected the returned item, your refund will be issued to the original payment method.
    Please note that it may take a few business days for the refund to appear on your account, depending on your payment provider.

  • 5. Return Shipping Fees

    • If the item is defective or incorrect, KIREAJI will cover the return shipping costs.
    • For all other returns (such as a change of mind), the customer is responsible for the return shipping fees.

  • 6. Return Confirmation

    Once the returned item arrives at our warehouse, it will be inspected within 3 business days.
    Upon approval, the refund process will begin and typically take 5 to 10 business days to complete.
    You will receive a confirmation email once the refund has been issued.

  • Important Notice Regarding Return Shipping Fees

    KIREAJI will cover the return shipping fee for eligible cases.
    However, as refunds are processed via PayPal, there may be a slight difference between the actual shipping cost and the refunded amount due to system handling fees.
    We sincerely appreciate your understanding regarding this matter.

Return form

Sakai: The City of Blades - A Story of Tradition and Innovation

  • The Japanese city of Sakai has a centuries-old legacy of crafting exceptional blades. Renowned for its precision and artistry, Sakai's handcrafted kitchen knives once dominated over 90% of the professional knife market in Japan. These blades are not just tools; they are masterpieces born from the hands of skilled artisans.

  • However, the Sakai knife industry is facing modern challenges. From increasing competition with other regions to the aging workforce and shortage of successors, the artisans of Sakai continue to overcome these hurdles with resilience. Efforts such as the annual "Knife Festival" and citywide branding campaigns showcase Sakai as not only "The City of Blades" but also as a cultural hub sharing its rich heritage with the world.

  • A Sakai knife is more than a cutting instrument; it is a trusted partner for chefs, embodying the soul and craftsmanship of its maker. Each knife delivers a perfect balance of tradition and innovation, offering a unique experience that transforms cooking into an art form.

  • The artisans of Sakai are committed not only to preserving the past but also to embracing the future. By blending time-honored techniques with modern creativity, they continue to forge new value in every blade. Experience the story of Sakai, where tradition meets the cutting edge, and discover the artistry behind every slice.

The Origin of Craftsmanship

  • A single failure becomes the strength to improve—that’s the world of craftsmanship.

  • In the artisan's world, fear of failure hinders growth. No matter how careful the work, there are times when things don’t go as planned. Yet each step, each setback, paves the way for significant progress. The key is in how we embrace that failure and use it to improve next time. This is the path to growth and the true pride of being an artisan.
Sakai Traditional Craftsmen Collection