• After Service

  • At KIREAJI, we offer after-sales services with the desire for our customers to cherish and use their lifetime knives with care. All repairs are carried out at the workshop where the knives were originally made, ensuring the highest quality.

  • After-Sales Service by Shiroyama Knife Workshop: Caring for Your KIREAJI Knives

  • KIREAJI knives are meticulously crafted by skilled artisans at the Shiroyama Knife Workshop in Sakai City. To ensure that you can enjoy your knives for years to come, the workshop offers comprehensive after-sales services. From maintenance to sharpening, their expert craftsmen provide all the support needed to keep your knives in peak condition.
Shiroyama Knife Workshop

Repair Process

  • STEP 1
    Please send the details of your care or repair needs via the inquiry form.

  • STEP 2
    Our staff will send an estimated cost to your email address. Please note that this is only an estimate, and the actual cost may vary slightly.

  • STEP 3
    Once you agree to the estimated cost, please send the product to Shiroyama Knife Workshop.

  • STEP 4
    Upon receiving the product, we will confirm the exact cost.

  • STEP 5
    After you agree to the final cost, we will proceed with the repair.

  • STEP 6
    Once the repair is complete, we will return the product to the specified address.

  • Depending on the condition of the product or the specific repairs requested, there may be cases where repairs cannot be performed at our affiliated workshop. We apologize for any inconvenience this may cause and appreciate your understanding in advance.

For Repair Inquiries　

To Ensure the Longevity of Your Knife

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Before Using a Knife

Knives are crucial tools in cooking, and understanding their proper usage helps maintain quality, durability, and safety. We hope our customers will enjoy using their knives for a long time and enhance their cooking experiences.

Before Using a Knife
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Daily Care of Japanese Knife

We aim for all of you to use your knives for a long time. To achieve this, we have summarized what aspects of knife care you should pay attention to on a regular basis.

Daily Care of Japanese Knife

KIREAJI's Three Promises to You

  • japanese_knife_made_in_Sakai

    1. High-quality Japanese Knive

    We offer knives crafted by craftsmen from Sakai City.

  • Honbazuke

    2. Genuine Sharpness

    To ensure you experience sharpness, we provide a free Honbazuke by our skilled craftsmen.

  • 3. Lifetime Knife Use

    Every knife comes with a free Saya(Sheath) for durability. We also provide paid after-sales services with Sakai City Japanese knife workshop.