• Shipping Information

  • Free Shipping

    Shipping is free to the United States and Canada.

  • Shipping Method and Time

    • After receiving an order, craftsmen in Sakai City attach a handle to the Japanese knife and perform Honbazuke if requested. Therefore, it takes approximately 2 to 4 weeks to deliver the product.
    • You can check the shipping status using the tracking number provided after your order is shipped.

  • Changing the Shipping Address

    • If you need to change your shipping address after placing an order, please contact our customer service.
    • Shipping may be delayed until the address change process is completed.

  • Return

    • For information about returns, please refer to our return policy page.
    Return policy 

  • Shipping Inquiries

    • For any questions or issues regarding shipping, please contact us via the inquiry form.
    • Our customer service team will respond promptly.
    Contact us 

  • Important Notice:

    • Depending on the country, product, and value, import duties may be required upon receiving the goods. Please understand that you may need to pay these duties.
    • Some countries may have specific regulations. Please ensure to check before placing your order.
      (There is a possibility of items being prohibited for import, leading to disposal, return, or restriction on use after import. Please note that we are unable to accept returns or issue refunds in such cases.)