• Contact Us

  • Thank you for exploring the world of KIREAJI.
    Your thoughts, questions, and kind words mean more than you might imagine.
    Every message you share helps us refine our quality and service — and your words of encouragement are conveyed directly to the master craftsmen who create each blade.

    Whether you seek guidance, wish to offer suggestions, or simply want to share your experience, we welcome your voice with sincerity.

    Please use the form below to contact us.
    Our team typically responds within 24 hours, with the care and attention your inquiry deserves.

If you have any questions, please feel free to contact us. 　　(Estimated reply time: within 24 hours)

FAQ

  • Purchase Guide

    Here you’ll find answers to the most common questions about ordering, shipping, payment, and returns—everything you need for a smooth and confident shopping experience.

    Purchase Guide 
  • Super-Steel-Honyaki-Yanagiba-Japanese-sword-shaped-240mm-Mirror-Polished-one-side

    Japanese Knife

    Find answers to frequently asked questions about Japanese kitchen knives—from how to choose the right one to pricing, features, and maintenance—so you can shop and use with confidence.

    Japanese Knife 

  • Cutting Board

    Find answers to common questions about cutting boards—from choosing the right board for your knife to proper cleaning and sanitizing—so you can cook safely and with confidence.

    Cutting Board 

  • Whestone

    Find answers to frequently asked questions about whetstones—from proper use to daily maintenance—so you can keep your blades sharp and ready.

    Whestone 

Responding to Customer Requests

At KIREAJI, we are dedicated to delivering Sakai’s master-crafted knives to customers worldwide. Every request is treated as something valuable, and we listen with care to provide the best possible service.

Responding to Customer Requests

The Soul of Craftsmanship

  • When Technology Reaches Its Limits, Tradition Leads the Way

    Even as cutting-edge technology advances, innovators often turn back to the wisdom of age-old techniques. What remains unshaken are the fundamentals—the essence of human craftsmanship.

  • Knife-making is no exception. Machines can shape steel, but they cannot infuse it with the warmth, depth, and subtle spirit that only human hands can provide. Every strike of the hammer, every stroke of polishing, carries an artisan’s devotion that no automation can replicate.

  • That is why the traditions we preserve are more important now than ever. In every knife we create, there is not only sharpness and strength but also a story of care, culture, and human touch.

  • And just as our craft is personal, so is our connection with you. When you reach out to us, you are not simply contacting a company—you are speaking directly to people who carry on this heritage with pride.
Sakai Traditional Craftsmen Collection

KIREAJI's Three Promises to You

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    1. Forged in the Legacy of Sakai

    From Sakai City—Japan’s renowned birthplace of professional kitchen knives—each blade is crafted by master artisans with over six centuries of tradition. Perfectly balanced, enduringly sharp, and exquisitely finished, every cut carries the soul of true craftsmanship.

  • 2. Thoughtful Care for Everyday Use

    Every knife includes a hand-fitted magnolia saya for safe storage. Upon request, we offer a complimentary Honbazuke final hand sharpening—giving you a precise, ready-to-use edge from day one.

  • 3. A Partnership for a Lifetime

    A KIREAJI knife is more than a tool—it is a lifelong companion. With our bespoke paid aftercare services, we preserve its edge and beauty, ensuring it remains as precise and dependable as the day it first met your hand.