Contact Us — We’d Love to Hear from You

Thank you for exploring the world of KIREAJI.

Your thoughts, questions, and kind words truly matter to us. We actively listen to your feedback to improve our quality and service — and we make sure your messages of support are shared directly with the craftsmen behind each blade.

Whether you have a question, a suggestion, or simply want to share your experience, we’re here for you.

Feel free to reach out using the form below. We typically respond within 24 hours.

If you have any questions, please feel free to contact us. 　　(Estimated reply time: within 24 hours)

FAQ

  • Purchase Guide

    We have compiled frequently asked questions about orders, shipping, payments, and returns.

    Purchase Guide 
  • Super-Steel-Honyaki-Yanagiba-Japanese-sword-shaped-240mm-Mirror-Polished-one-side

    Japanese Knife

    We answer FAQs about Japanese kitchen knives, including selection, pricing, features, and maintenance.

    Japanese Knife 

  • Cutting Board

    We answer FAQs about cutting boards, including knife compatibility, and sanitizing.

    Cutting Board 

  • Whestone

    We answer FAQsabout the use and maintenance of whetstones.

    Whestone 

Responding to Customer Requests

At KIREAJI, we are committed to delivering high-quality Japanese knives crafted by the skilled artisans of Sakai City to customers around the world. Each customer’s request is a valuable treasure to us, and we strive to listen carefully and provide the best possible service.

Responding to Customer Requests

The Origin of Craftsmanship

  • What the Cutting-Edge Technology Demands: The 'Best of Low-Tech'

  • As modern technology evolves, what the pioneers of innovation are actually seeking is often the age-old techniques. No matter how much new technology advances, what remains unchanged—the fundamentals—are the things that truly matter. The same applies to the craft of making knives. The time and effort invested in craftsmanship, the human touch that machines cannot replicate, bring a warmth and depth to the product. This is why the traditions we uphold are more essential now than ever before.
Sakai Traditional Craftsmen Collection